SME Client: Osmose
A modern approach to fashion. Formerly known as cable car , Osmose has been helping women across Singapore achieve the look they want for more than 25 years. Dedicated to the pursuit of sophisticated style, Osmose offer something for everything from the Monday meeting to the Saturday night out.
Taking a uniquely Singaporean approach to fashion, the company blogshop offer something special for women across the city and throughout the region. With 4 physical shopfront and online presence, Osmose are advancing from typical bricks and mortar retail to Omnichannel retail and providing online to offline conveniences to the shopper.
Love your customer:
Osmose is one of the leading fashion retailer in Singapore with prominent presence in fashion and apparel business. Despite severe downturn on the retail space recently, Osmose focus on implementing technology to improve its productivity, customer engagement and analytics to retain and acquire more clientele. Osmose strategy to modernize the front end systems has significantly increase efficiency on stock check and customer engagement. The newly introduce omnichannel loyalty systems not just help to increase customer loyalty but enabling insightful analytics to Osmose to be able to profile their clients preferences too. EISOL role is to continue with advice and update to ensure Osmose remain updated and competitive in the trade.
Love your POS:
Vend POS apparently live up to its brand promise for its efficiency and stability. POS systems is critical to business and it is a bridge to link the shop front, customer and back office together. It need to be able to operate efficiently and accurately. We have been using conventional POS systems before changing to the modern cloud based POS systems and it is obvious to us on the two different platform. We like what we have now as it pave a path for our business to grow and expand. But we are also looking out for other technology that can revolutionize how we run and manage our business today.