The 10 Best POS system for SME Singapore (2020-2021)

Updated: Mar 30

#possystem #cloudbased #ipadpos #digitalorderingsystem #best #singapore



POS systems help you to manage the transaction in a very efficient way by minimized human errors and increase the speed in your transaction accounts. If you have been stressed by dealing with countless customers we can help you find the best POS systems that make your day easier by managing all payments and other operations with an automated system.


A good pos system can help you taking orders as well as monitoring inventory are complicated tasks that can be especially susceptible to calculation or documentation errors. An excellent automated management system can reduce the chances of such errors occurring, besides also reducing your work.


Check out the list of best POS systems in Singapore for retail and F&b to find out how they work and which features cater to your business needs.


What's new!


Mar 11, 2021 - Lightspeed POS Inc., a provider of cloud-based, omnichannel commerce platforms, today announced it has entered into a definitive agreement to acquire Vend Limited (Vend), a cloud-based retail management software company for 350 million. For more details visit this link


Top 10 Best POS system in Singapore

1. Vend POS System
2. Shopify iPad Point of Sale
3. Eats365 F&B POS System
4. ShopKeep
5. Lightspeed Retail POS Software
6. Revel Systems
7. TouchBistro
8. SquareUp POS
9. Loyverse POS
10. HikeUp POS 


1. Vend POS System

BEST FOR POS system for online and shop

PRICING Starts at SGD89 per month

WEBSITE https://www.vendhq.com

PHONE +65 66816538


Vend offers the best tools that all retailers should have to manage the store more efficiently. There are 25,000 businesses from different sizes using Vend for selling in stores and online, tracking the available stock, and managing available inventory at their warehouse.


Running on iPad, or PC, Vend provides the flexibility of the choice of pos hardware that retailers prefer and easily set up to run business. Most leading businesses use Vend for a good reason, its intuitive design makes customers transactions and employee training effortless. It also gives business owners real-time data and insightful analytics to make good decisions.


Vend empowers your business to do more with lesser cost, helping you to transform from traditional bricks and mortar to omnichannel retailer and sell on every channel. This innovative technology has plenty of features to help you succeed. Contact them now for a demo


Highlights

  • Free demo available

  • Real-time insights

  • Omni-channel ready

  • Workflow management

  • Promotion management

  • Customer management

  • Loyalty and membership

  • Multi-outlets

  • Inventory management

  • Shopping mall integration

  • Open API


Best Features in Vend


1. Strong Inventory management function


Vend start by focusing on retail operation and has built a solid inventory management capability that is needed to manage a retail business. It provides an integrated inventory management module that simplifies the management of single or multiple stores, and even multi-channels needed for headless commerce strategy.


2. Integration with the accounting system


It also provides a good transaction data structure that makes Vend easily integrated with cloud-based accounting software such as XERO and automates the revenue and cost to a granular level. The real-time accounting integration provides critical information for a business and sets Vend apart from the simple integration that most POS software is unable to achieve. This is the list of mapping between Vend and XERO,

  • Register Closure Settings - How would you like to summarise your sales in Xero when you close your register.

  • Sales Tax - Link your sales taxes in Vend to your corresponding taxes in Xero.

  • Accounts for Products - The product account you choose will apply to sales of all products unless you specify a different account on a product setup page.

  • On Account Sales - Manage how invoices for On Account sales are created.

  • Expenses - How would you like to record purchase orders and the Cost of Goods Sold in Xero.

  • Payment Types - The total sales for each payment type will be posted when the register is closed.

  • Liabilities - Your liability totals will be sent to Xero when they are sold, redeemed, and expired.

  • Accounts for Cash Management - Cash movements total that will be sent to Xero when they are used.

  • Tracking Categories - Track sales from each outlet and your online store by mapping them to Xero Tracking Options.

With such a level of integration, Vend not just provide great benefits at the sales operation but automate the tedious accounting process that saves time and money.


3. Effective customer engagement


Building up your customer base is one of the most important strategies in the headless commerce era. While your customer decided to buy from Lazada or Shopee because of the pricing, they will still buy from you because of your brand and services. Vend CRM function is all you need to build up a client base quickly and provide them with a good shopping experience with you.


Vend CRM integrates with Loyalty, store credit, return transaction management, analytics, and privacy management that make your customer management more effective and accurate.


4. Powerful automation plug-in


Vend open API enables it to automate routine tasks that can easily replace with workflow automation technology. SellerMate + Vend give retailers the most desirable retail management that significantly reduces the dependency on human labor, ensure every mission-critical tasks are completed timeliness and accurately, expanding to any sales channels, automate customer engagement, and streamline the stock management across multiple outlets.


Customer Reviews


Vend is beautiful and very easy to operate. The software design to simplify many complex tasks that require to operate a retail business especially the multi-outlets one. Vend always come out with great features that inspire others software vendor to follow and define the standard for modern cloud-based POS.


Being the leader of cloud-based POS, Vend continues to release great features that help retailers save costs and grow business. International brands that use Vend to manage outlets across countries have quoted this.


“Vend provide the most easy to use and reliable inventory management functions that we can trust even with integration with eCommerce. Because it is accurate and traceable, we trust the numbers and that save us valuable time and avoid disputing the numbers among our teams.”

2. Shopify iPad Point of Sale

BEST FOR Cloud-based POS system

PRICING Starts at USD29 per month

WEBSITE https://www.shopify.com.sg

PHONE Contact Shopify


Shopify has staggering 1,000,000 active stores globally in 2020. Start from an eCommerce platform, Shopify is able to connect to many POS systems to synchronize sales, customer, and inventory from and through. Shopify launches Shopify POS in 2013 to make it easy to sell in stores and connect directly with Shopify eCommerce.


Shopify POS provides a platform for both offline and online sales and managing order fulfillment easily for small retailers. It comes with a mobile app to allow you to access to most important information when you are on the go.


It is most suitable for retailers who wish to sell on multi-channels and start with a tool that they can jumpstart easily.


Highlights

  • eCommerce

  • Discount and promotion code

  • Integrated hardware

  • Customer management

  • Shopping mall integration

  • Open API


Customer Reviews


Many shop owners have found Shopify to be one of the best POS systems in Singapore that they’ve ever used. They said that this is because of its ability to set up eCommerce and POS systems easily.


Here’s feedback from one of its users:


“We use Shopify to manage our stores and allow customer to purchase online and pickup from our outlets. It i so amazing that we can deal with such complex retail operation with just one system.”

3. Eats365 F&B POS System

BEST FOR Small to Large F&B business

PRICING Free version available

WEBSITE https://www.eats365pos.com/

PHONE +65 66816538


Eats365 provides comprehensive tools for the restaurant business with digital ordering capability. It is considered one of the most completed pos systems for the restaurant business. The cloud pos is hosted in the cloud and able to run offline to keep the operation going even if the Internet is down.


There are many POS system in the market and eats365 stand out as a winner because of the scalability from start-up to an enterprise that operates multiple restaurant brands across countries. And the quality of the software is unparalleled when comparing the same type of software.


With the pos system, plus dine-in self-ordering and online digital ordering. Eats365 is one of the PSG pre-approved solutions that SME clients can purchase and claim back 80% of the cost. It is also qualified for Digital Resilience Bonus (DRB) for an additional $2500.


You can contact them for more details.


Highlights

  • POS system with over 500+ configurations

  • Quick service or full services restaurant mode

  • Enterprise CRM and Membership

  • Enterprise and franchise business ready

  • Dine-in ordering

  • Online ordering

  • Free plan

  • Shopping mall integration

  • Open API


Customer Reviews


Eats365 understand and listen to their customers. They act quickly to improve the platform so that their client can continue to remain competitive and relevant to the food and beverage business. Some client shares their positive experiences with us that can be useful to you if you considering eats365.


“Eats365 design is with operation in mind. I know it is the software that I have been looking for when I attend the solution demo with their local rep. I just naturally know how to operate it at the first time seeing the pos system. It is the only software that has good design and practical functionality and works well for Singapore f&b.”

PSG Grant Packages


4. Shopkeep

BEST FOR Small business

PRICING Get a quote

WEBSITE https://www.shopkeep.com/

PHONE +1 (844) 986 2191


ShopKeep is another iPad POS system that’s built with a simple yet powerful interface where you can easily manage real-time sales inventory, stock management, reporting, and many more!

It’s one of the best POS systems in Singapore for those who have a small business. It features competent point of sale and payment solutions that’ll help grow your business and take it to greater heights.


The best thing about this platform is that you can have a customized bundle to enhance the time-efficiency of your business.


Highlights

  • Bookkeeping

  • Employee time tracking

  • Customer data management

  • built-in payment solutions


Customer Reviews


Many users loved the overall features of ShopKeep and praised its easy-to-use system. A business owner posted this feedback:


“I’ve used ShopKeep for a little over 3 years. I love how easy it is to use the system and train new employees. My workload is so much lighter.”

5. Lightspeed Retail POS Software

BEST FOR Retail or Restaurant business

PRICING Free trial

WEBSITE https://www.lightspeedhq.com/

PHONE 866 932 1901


Lightspeed provides retail and restaurant pos solutions hosted in the cloud. It is powerful and easy to use especially the iPad version which inherits the Apple iPad DNA. Lightspeed Restaurant POS support multiple devices such as a printer, cash drawer, and barcode scanner, for larger restaurant, lightspeed POS allows creating multiple sections to help restaurant better manage the operation and keep the staffs informed on the table status.


For retail solutions, Lightspeed provides a desktop version where users can make use of the MacBook to operate the point of sale software. It is rich with features and ships with an inventory management function to help retailers with stock management.


Over 70000 users using Lightspeed for their restaurant and retail stores.


Highlights

  • Point of sale

  • Table management

  • Customer management

  • Inventory control


Customer Reviews


The restaurant trusted Lightspeed for helping them to streamline the operation process. We hear that from a restaurant owner who uses Lightspeed to manage their restaurant for the last 3 years.


“We have been using Lightspeed for little over 3 years. I love how easy it is to use the system and organise at our busiest hours. My customers like our food and happy with our services”

6. Revel Systems

BEST FOR F&b POS system

PRICING from $140, No free trial

WEBSITE https://www.revelsystems.com/

PHONE +1 (415) 744 1433


Revel Systems provide quick service and food-oriented businesses. Their iPad POS system is designed to provide fast transactions, data security, and operational management.


Many leading businesses use Revel Systems for a good reason– its intuitive design makes customer transactions and employee training a breeze. It can also aid your business decisions by collecting real-time data and detailed analytics.


Revel Systems’ POS system is one of the platforms that will help your business grow and will adapt to it too. This innovative technology has many more features you can use and tailor to your own business.


Highlights

  • iPad POS Systems

  • CRM Software

  • Real-time insights

  • eCommerce Integration


7. TouchBistro

BEST FOR F&b POS system

PRICING from $140, No free trial

WEBSITE https://www.touchbistro.com/

PHONE +1 (855) 363 5252


TouchBistro is one of the leading iPad POS systems for the restaurant business. It is currently powered by over 23,000 restaurants globally and has been named one of the best POS systems for restaurants four years straight.


The POS software built-in with standard restaurant till function like split bills, split payment, loyalty program, tips management, and even employee management.


Being one of the top pos systems, TouchBistro received most of the positive feedback from real users over the world. The solution providers did not focus on the Asia region which is a disadvantage for businesses who intend to use TouchBistro here.


Highlights

  • POS

  • Real-time insights

  • Customizable technology


8. SquareUp

BEST FOR Free POS system

PRICING Free of use

WEBSITE https://www.squareup.com/

PHONE https://squareup.com/us/en/sales


SquareUp has one of the largest users based in the world as the free pos system. There are 24 million active customers who use the pos software to power their business every day.

The free pos system provides generous features and more than enough for a small business to manage their business every day. It has one of the most intuitive user interfaces that anyone can learn and know how to use it.


Square is suitable for the small eatery, food kiosk, or moms and pops store use. And it runs on iPad or Android tablets with standard hardware that you can easily find at local POS hardware stores.


Highlights

  • iPad POS System

  • Integrated POS hardware

  • Easy to use

  • Free to use

  • Add-on Program

  • Shopping mall integration


“We started our business without a lot of budget and Square POS seems to be the best option for us at the beginning. We are 5 years old now and the POS system still works very well for us even if we are operating multiple outlets.”

9. Loyverse

BEST FOR F&b POS system

PRICING Free tier, $5 to $25 monthly add-on

WEBSITE https://www.loyverse.com/

PHONE +357 25 030021


Loyverse is another free iPad pos systems with large users based globally. The software is suitable for retail and f&b shop operation thanks to the comprehensive inventory management it provides.


The software comes with free tiers packed with essential functionality such as CRM, basic inventory, loyalty, payment, promotion, and real-time reporting which suitable for most of the business.


Users can upgrade to advanced inventory management and employee management function. It also comes with open API and integration capability with accounting software like XERO, or Quickbook online.


Highlights

  • Cloud POS System

  • Discount management

  • Inventory management

  • Employee management

  • Shopping mall integration

  • Open API


“As a small business, we do not need a lot of complexity and simple POS system will just help a lot. Loyverse is cloud based, come with free version and easy to buy hardware from online. It is no brainer choice compare to some expensive pos systems in the market.”

10. Hikeup

BEST FOR Retail POS system

PRICING from $59

WEBSITE https://hikeup.com/

PHONE https://hikeup.com/sg/contact/


HikeUp is a cloud-based iPad POS system developed for a retail business that sells store and eCommerce. It is one of the most features rich retail pos system available in the market that offers tools like multi-outlets inventory management, CRM, loyalty, promotion, and real-time analytics reporting for retailers.


You can operate Hike with your existing POS hardware or using an iPad. HikeUp is using common hardware that most of the iPad POS systems using which you can easily purchase from a POS hardware dealer.


For advanced users who looking to integrate Hike POS with legacy systems, they can explore Hike API to achieve the goal.


Highlights

  • Cloud POS System

  • Inventory management

  • Customer management

  • Promotion management

  • Loyalty

  • Integration with eCommerce


The business world is ever-changing. The best POS solution listed today is based on the features, pricing, and support from the context of the Singapore SME environment. We continue to evaluate different POS systems to provide an up-to-date comparisons that we hope will help you to find the most suitable POS software that works for you in long term.


If you like our report, you may also find out more about The 3 Government Grants design for Singapore Retailer (Latest)

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