EEISOLCloud systems, connectedStart a project
Language
IndustriesVertical TradeCharity & Donation

IDONO · purpose-led operations

More care at the counter. More clarity in the records.

Bring structure to charity, donation and religious-organisation collection workflows. EISOL builds on IDONO’s counter, contact and receivables capabilities to connect the people you serve with the records your team needs.

Discuss my collection workflowExplore the workflow

Counter collections · community organisations · religious institutions

IDONO

A collection with a clear trail

Agreed amount
SGD 1,000.00
Recorded as received
SGD 300.00
Remaining balance
SGD 700.00
Receipt recordedReview & reconcile
Illustration only · no real donation or payment

What EISOL connects

Built capabilities, scoped to your organisation.

01

Contact records at the counter

Search or create contacts, associate receipts with the right person and retain a transaction-time snapshot. Configure required name and phone fields by product.

02

Flexible collection records

Use fixed or cashier-entered amounts. Record split receipts, partial collections and an outstanding balance with a due date and linked contact.

03

Shared payment responsibilities

For eligible configured product lines, associate multiple payers and record each person’s receipts. Membership changes redistribute only the remaining unpaid amount, preserving prior payments.

04

Control beyond the receipt

Manage shifts, role-based access, receivables, payables and receipt-date financial-year reporting. Authorised staff reconcile settled records; an audit trail records financial changes.

Explore the workflow

From a conversation to an accountable record.

  1. 01

    Identify

    Select the contact and configured collection item.

  2. 02

    Record

    Record funds received and the actual payment method.

  3. 03

    Track

    Retain receipts, partial payments and any balance due.

  4. 04

    Reconcile

    Review fully settled entries and lock reconciled records.

Try an illustrative scenario

See how an unpaid balance is shared.

Change the amounts and active payer count. This models a membership-change redistribution for one eligible item: earlier receipts stay untouched and only the unpaid remainder is shared.

Cent rounding is allocated in order. This does not create a pledge, collect money or change any IDONO record.

See how an unpaid balance is shared.
Remaining balanceSGD 700.00
  • Payer 1SGD 233.34
  • Payer 2SGD 233.33
  • Payer 3SGD 233.33

Recording a payment is not charging a payment.

IDONO currently records Cash, PayNow, Card, Bank transfer and Cheque receipts for funds received. Its customer display can show the configured static PayNow QR, but does not automatically verify bank settlement. Card charging, online fundraising checkout, recurring debits and tax-deductible donation certification are not included in this described workflow; discuss additional requirements separately.

Implementation, not a one-size-fits-all promise

Build around your people and controls.

IDONO’s implemented foundation includes bilingual English/Chinese counter workflows, customer-facing order display, configured fulfilment tasks and staff-claim approval. EISOL reviews which capabilities fit your organisation, what data should be collected, who may access it and what needs a separate integration. We do not expose private deployment data or donor records on this website.

Vertical Trade

Let’s map your special project.

Tell us what you are planning. Prepare a project brief below, then choose email or WhatsApp to review and send it to EISOL.

Nothing is submitted or stored by this page. Your email or WhatsApp app opens a draft; you review it and press Send there.

Prefer to contact us directly?hi@eisol.netWhatsApp +65 9825 9371
Let’s map your special project.