Point of sale
WEB-BASED OR IPAD POS
Vend works on iPad, Mac or PC and syncs in the cloud so you can use one platform or all three
FAST STAFF TRAINING
Vend is incredibly intuitive and easy to use. Training your staff in minutes and get them up and selling in no time.
CUSTOM RECEIPTS
Customize receipts with your logo and website. Choose whether to email or print receipts after a sale.
RETURNS, REFUNDS & STORE CREDIT
Refund past orders to store credit, gift cards, or back to the customer using the original payment method.
RETURNS, REFUNDS & STORE CREDIT
Create individual staff accounts and track sales. Easily customize permissions to restrict what users can see and do.
VEND WORKS OFFLINE
Continue selling even when the internet goes down, Vend will automatically resync your sales when you're back online
DISCOUNTS AND NOTES
Add discounts and notes to specific line items or to the entire sale. Notes will appear on your customers' receipts.
LAYAWAYS & ON-ACCOUNT SALES
Allow customers to put items on layaway or make purchases on-account. Easily look up customer balances.
CASH MANAGEMENT
Track all cash movements from cash float to register closure, and reduce errors, theft and discrepancies.
eCommerce
LEADING E-COMMERCE PLATFORM
Vend integrates with leading eCommerce platforms like Shopify, BigCommerce, WooCommerce and more to give your shoppers the best experience in-store and online.
CONNECT EXISTING STORE
Easily connect your existing eCommerce store to Vend, with a complete sync of products, inventory, customers and sales.
MULTI-CHANNEL INVENTORY
Inventory syncs in real-time across locations and systems. Select inventory from one or muliple stores or warehouses to sync with your eCommerce.
PRODUCT MANAGEMENT
Manage a single catalog across online and offline channels, no more double entry. Choose which products to sell online in the click of a button
REAL-TIME REPORTING
View sales reports across online and offline operations in a single systems Report on your online sales and customers in Vend.
STARTING A NEW ONLINE STORE
Choose from one of the leading eCommerce integrations and open your new online store in a matter of minutes.
ONE PLACE TO MANAGE
Manage locations and sales channels in real-time, and handle all products, inventory, customers and sales from Vend.
PRODUCT IMPORT
Quickly and easily import your product catalog into Vend. Vend instantly syncs product updates to your eCommerce, so it flows through in real-time.
CUSTOMER SYNC
Vend creates new customers when online orders are placed, and links orders from existing customers with their records in your Vend database.
BUY NEW HARDWARE
Buy a convenient hardware bundle guaranteed to work with Vend, or just get that new barcode scanner you need.
Payments
CUSTOM PAYMENT TYPES
Create custom buttons to accept cash, credit, debit, check, gift cards or any other payment type you need.
GIFT CARDS
Increase your revenue and reduce your processing costs by issuing custom gift cards that can be used in-store or online
STORE CREDITS
Let your client keep a deposit with you or converting value from exchange or refund transaction into store credit. Vend let you manage these complex transaction easily.
LOYALTY POINTS
The built in loyalty program not just a powerful CRM and up-selling tool. It is integrate with Vend payment for your customer to pay using their loyalty points.
SPLIT PAYMENTS
Let your customers pay with multiple tender types by accepting two or more payment types in a single transaction.
PARTIAL PAYMENTS
Take deposits and partial payments on layaway sales, or let your customers pay on account.
INTEGRATED PAYMENTS
We are building integrated QR payment for Singapore retailers to support government for SGQR cashless society initiative.
Inventory
VARIANTS AND COMPOSITES
Add multiple product variants like sizes, colors, and materials and edit them all in one view. Bundle products together as composites to create gift baskets.
CENTRAL PRODUCT CATALOG
Manage a central product catalog and sync your products across all your channels to eliminate errors and extra data entry.
CUSTOMIZABLE TAXES
Simplify tax handling and customize your taxes for different cities, countries, states, or even different products or outlets.
INVENTORY COUNTS
Complete full or partial inventory counts, and speed things up by performing multiple counts at the same time.
STOCK TRANSFERS
Easily transfer items from one location to another, and check product levels across your stores with ease.
BARCODES AND LABELS
Import existing barcodes or create and print new ones. Effortlessly add products to sales, purchase orders or stock-takes.
PRICING AND PROMOTIONS
Manage pricing, discounts and markups effortlessly across all your products, outlets and customer groups.
STOCK ORDERS
Always have your top-selling products in stock with automated stock orders and customizable reorder points.
INVENTORY CONTROL
See stock on hand, low stock information and inventory levels to help you make better decisions about your inventory.
DUPLICATE PRODUCTS
Quickly duplicate a product and its variants and make minor changes before saving as a new product.
Customers
CUSTOMER PROFILES
Keep all your customer information in one place — whether they shop with you in-store, online, or both.
IMPORT YOUR CUSTOMER LIST
You’ve worked hard to build your customer database. Easily bring those contacts over to Vend with a simple CSV upload.
CENTRAL CUSTOMER DATABASE
Manage a single customer list across all your channels, including your ecommerce store, and always keep customer data in sync.
CUSTOMER PURCHASE HISTORY
Customer transactions are saved to their profile where you can view their purchase history, loyalty and account balances.
CUSTOMER GROUPS
Treat VIP customers with discounts or targeted emails, or use groups to manage employee or wholesale prices.
VEND LOYALTY PROGRAM
Grow repeat business with your own custom loyalty program that’s simple to manage and easy for your customers to join.
Reporting
CUSTOMIZABLE REPORTS
Build your own reports and quickly drill into your data to see how your store, your products and your staff are performing.
MOBILE RETAIL DASHBOARD
Keep your finger on the pulse by accessing your key sales metrics from your phone anytime, anywhere.
EMPLOYEE PERFORMANCE
Set daily, weekly and monthly sales targets for each of your staff, and see how they are performing against those objectives.
EXPORT YOUR REPORTS
Export your data to your preferred spreadsheet tool for in-depth analysis or send your reports to your accountant.
PRODUCT AND SALES REPORTS
Report on sales by product, brand, supplier, tag, and much more to easily identify trends and make the best decisions.
INVENTORY REPORTS
Manage your inventory more effectively by keeping an eye on inventory levels, low stock information and stock on hand.
END OF DAY REPORTS
Review daily register closure summaries and sales history reports, confirm payments, and easily check for discrepancies.
AI DASHBOARD
We build extra reporting that powered by AI to help retailer to see the forecast of their future sales trend and leverage on AI automation to adjust for higher accuracy.
Add-ons
EXTEND THE POWER OF VEND
Vend integrates with a multitude of add-ons to help you streamline your operations and run your entire business online.
STAFFING AND SCHEDULING
Schedule appointments for your customers with Timely or manage your staff schedule conveniently with Deputy.
MULTI-CHANNEL
Optimize your inventory across all of your sales channels including Amazon, eBay or anywhere else you sell.
ACCOUNTING INTEGRATIONS
Sync your store data with Xero or Quickbooks Online to make for a happy life and a happy accountant.
EMAIL MARKETING
Keep in touch with every customer effortlessly and connect Vend with your favourite email marketing tool via MailSync.
ALWAYS GETTING BETTER
We’re always adding new partners to help expand your business potential. It’s just one of the great things about the cloud.
Growth & multi-outlet
ADD USERS
Add more users at no extra cost as your team grows. Easily customize permissions to restrict what they can see and do.
ADD OUTLETS
Open a new outlet in just minutes, add a warehouse or go mobile with a pop-up store using the Vend Register iPad app.
SYNCHRONIZED DATA
Find all your information in one place, from your product catalog, to your inventory, customers and reporting.
ADD REGISTERS
Do you have busier periods during the year? Easily add an extra register when you need one.
COMPLETE RETAIL PLATFORM
Run your entire business with Vend, no matter how complex your operations are or how many locations you have.
PROFESSIONAL SERVICES
Do you have busier periods during the year? Easily add an extra register when you need one.