Simplify the growth
All Eats365 modules, features and functionality is run through the same system. This level of integration means that data is shared and every component works together as one seamless unit.
Front end and Back office
Let our POS help you manage not only Front of House operations, but also Back-Office tasks, like keeping track of analytics data, accounting information, customer statistics, best-selling items, employee statistics and more.
Your Business is essentially always online since everything is run on one system. Even when your internet is down, run your business as normal and all the information will be uploaded to the cloud when the internet is back.
Quick-Serve and Table-Service
Our POS has the ability to operate perfectly for quick-serve and table-service businesses. This flexibility lets you boost sales and run your business exactly how you want.
Comprehensive Printer Settings
Pair as many printers as you like, assign printers to specific kitchen stations and even customize print receipts to your liking - including multilingual options.
Combo and Modifiers
Easily set up the perfect combos to entice customers, choose when they are available and let the good times roll. In addition, add modifiers to items so that servers can easily take orders exactly as your customers like them.
Bulk Item Management
Individually managing menus is a drag. We allow you to edit menus in bulk so that you only have to enter in the information once. Now you can add new items, modify prices, delete items and update your menus without having to spend hours to do so.
Set Categories and Product Types
Reduce the time it takes to place orders by organizing your food menu and drinks menu items into categories and product types. Now your wait staff will easily be able to find the items they are looking for and streamline the order-taking process for better customer service.
Customizable Menu Keys
You can choose how your menu keys looks so that the setup is perfect for increasing efficiency. Create your menu design by editing your menu key font size, choosing various color combinations and even adding photos to make your POS work best for you.
Never run out of items again. Our POS keeps count of menu items you specify so that you always know how many you have in stock. You may even have sold-out items disappear to servers don't offer them to customers.
Menu Time Slots
We know that it is often advantageous to offer a different set of menu items at different times of the day. You can set time slots for items of your choice so that they only appear when you want them to.
Your menu your way
User and Security Group Management
Choose the level of authority different users have while using your POS. You can set user rights based on your staff chain of command. This also helps with staff training as they will only have access to the tools relevant to their work.
Clock In and Out
Easily keep track of when your staff members begin and end their shifts. Now you will have an accurate measure of staff working hours, amount earned per shift and overall staff performance.
End of Day Report
We create a comprehensive breakdown of the monetary aspects of your business at the end of each day. You will be able to use this information to manage your business better, balance the till and keep a detailed financial record.
Assign staff members different accounts so that you can check staff performance and assign various levels of security, as necessary.
Empower Your Staff
See which items sell the best and how much revenue they bring in over time. Using this information, you can manage your menu and inventory with greater accuracy.
Learn how much each member of staff brings in and who your star players are. You will also be able to keep track of each user's earnings per shift and till amounts.
Enjoy access to Business Intelligence Reporting whereby we make sense of and bring to life your business figures in the form of graphs, charts and other easy-to-analyze formats. This is a great tool for industry veterans and those just starting a business.
Have access to a plethora of useful figures such as sales reports, best-selling items, discount reports, daily closing reports, sales by period, sales by product type and more.
Keep track of how long your staff work. You can even view reports from specific dates of your choosing for more concise results.
If you run a chain of restaurants or have multiple businesses, you can track all their data from the comfort of your computer or phone.
Travel a lot? No problem. You can access all your reporting and sales data from the convenience of your mobile phone.
Know Your Business with BI
Your Customer Deserve Better
Choose the language that most resonates with your business thanks to our system’s multi- language support. You can even switch between languages for extra convenience.
Give your customers the freedom to place their own orders without the need for extra staff. Our Self Service Kiosk Module makes this possible thanks our fully-integrated module system.
Customizable Receipt Formats
Choose how your receipts are laid out, what languages they are printed in, whether your logo appears on them and much more.
Our intuitive queuing system allows staff to quickly assign waiting customers to vacant tables. In addition, our Queue Ticket Kiosk module lets customers print queue tickets with QR codes so they can scan their queue status wherever they are.
Create a visually-stunning menu by uploading photos of your menu items. Not only will this entice customers to order more, but it will also make your business stand out from the crowd.
Pay in Advance
Let your customers pay in advance with our User App. This not only bypasses having to manually take customer orders, but you can also get paid in advance.
Let your customers pay in a way that’s convenient for them. Our system is integrated with Payment Gateways and Acquirers around the world, and accepts many global and local payment types so you can always count on getting paid. Check with us for more details.
Customizable Payment Types
Choose from a pre-set number of non-integrated tender types for additional versatility. You can also add your own custom tender types so you have all relevant payment methods covered.
Partial Payment Split Bill
Give your customers the option to split their bill evenly or by item. You can create as many split bills as necessary.
Our system allows for multi-currency support, which can be very useful if your business operates across multiple countries, in an airport or if you live somewhere that commonly accepts multiple currency types.
Give your customers the option to merge their bills. You can merge as many separate bills as necessary.
Create new member
Create as many members as you like. When a member arrives at your shop, you can easily pull up their information and provide a much more personal customer experience. Your members data are kept securely at all time.
Customer Relationship Management
Keep track of which members visit your establishment and how often. You can even see how much they order on average, how many people are usually in their party and what they usually order. This lets you take a customer-centric approach.
Loyalty Programs and Discounts
Entice customers with juicy loyalty programs and discounts that they can take advantage of. These are easy to set up, can attract more business and boost customer satisfaction.
Replicate your customer previous order with a single click. Your customer will be delighted how thoughtful you are to remember them and their preference.
Build Customer Base And Retain Them
Increase Staff Productivity. Not Burden.
Set different areas, set the number of tables and even choose the number of floors in your restaurant. You have the flexibility of managing everything right down to the shape and capacity of each table.
Take out and Delivery
Choose between take out and delivery modes directly from the POS. you can now manage different sets of orders in an organized and systematic way.
Comprehensive Order Options
You have the option to transfer, merge or share tables whenever you wish. Now you don't have to worry whenever these types of situations inevitably arise.
Color Coded Statuses
You can see the state of each table just by looking at its color. We've created a whole color-coded system that gives you vital information like when a table is vacant, when it needs to be cleaned and even what course it is currently on.
Integrated Queuing System
You can manage queues directly from the POS without having to skip a beat. Our intuitive system lets you see queue ticket numbers, how many people per party and party waiting times. You can then directly assign seats as desired which automatically updates on the system.
Manage Kitchen Stations
Want certain tickets and items to go to different kitchen stations? You can set up specific kitchen stations and set items to be fired to those stations, exclusively.
Table Management Maestro
You can manually hold items and fire them when necessary. This level of control means that orders won't be prepped too early and take up valuable kitchen time.
Switch Menus Easily
Switch between different menus as you see fit. This can be applicable to seasonal menus, lunch and dinner menus, special menus and a whole range of others.
Hidden Sold-out Items
Sold-out items can be set to no longer appear on menus when they are out of stock. This ensures customers aren't left disappointed if their orders are no longer available.
Set the order items should be served in to ensure the smoothest possible table service. Now your customers will always receive each course at the correct time.
Your menus will always show the latest items and can be set to remove sold-out items. You can easily update all your menus at once (by adding, deleting or altering items ) without having to waste time and money to print new ones.
Order Made Easy
All Orders in One Place
Modernize your kitchen by having all orders visible on one screen along with how long ago they were placed. Your chefs can manage what to cook and when while never losing their orders.
Instant Order Delivery
Kitchen staff receive orders instantly once they have been made. Staff no longer have to flit between the kitchen and Front of House to deliver kitchen tickets.
Real Time Order Updates
If an order is changed, once it has been input in the POS, the kitchen staff immediately see this change and can act accordingly. This saves time and boosts efficiency.
Multiple Order Views
Your kitchen staff can choose from a variety of ways to view incoming orders. These include waiting time, category, table or chronological order.
Orders will appear highlighted in different colors to indicate useful information about the order. This allows for easier management of orders.
Kitchen Nightmares? No more!
Build for Global Enterprise
Our POS system contains multicurrency support so that your business can operate easily in any currency of your choosing, in any part of the globe.
Our POS system also supports multi-language, which means staff and customers in different parts of the world can have the most comfortable experience by using their own local language.
Multiple International Payment Gateways
Our system is integrated with multiple international payment gateways, which ensures that you can accept local forms of payment and do so within multiple countries around the world.
When you need to check your reports and figures, you can choose to combine all currencies into a single currency of your choosing so that your reports make more sense and are easier to analyze.
Expand Regional and Global
Expand Regional and Global
We help you manage your enterprise regardless of your business requirements and style. Eats365’s enterprise offerings allows you to split your business into 3 tiers - Organization, Brand and Shop – which is suitable for multi-brand organizations, multiregional organizations and even franchises.
Our POS system contains multicurrency support so that your business can operate easily in any currency of your choosing, in any part of the globe.
If your enterprise is split into multiple brands, you can assign staff like brand managers to have Brand-level access, so they can manage each of your brands with ease.
You can further assign Shop-level control to shop managers so that they can manage the ins and outs of each shop without hassle.
You can choose the types of discounts you want to create and apply them to relevant items. For example, you can set discounts that take off a set amount of value or deduct a set percentage and then apply these discounts to entire bills, single items, categories and more. You can even set complementary items as part of your discount. The flexibility is endless.
Set Product and Sub Product Types
This feature allows you to organize your menu easily. Instead of having your items listed haphazardly, setting them up by product types like ‘Beverages’ and ‘Food’ ensures your menu has structure. You can further sort items by using Sub Product Types, so in your ‘Beverages’ Product Type you can add things like ‘Hot Beverages’ and ‘Cold Beverages’ and in your ‘Food’ Product Type, you can add Sub Product Types like ‘Appetizers’ and ‘Mains’.
Real-time Menu Updates
Update your menus immediately, after updating or replacing older menus. Your new menu can be directly sent to restaurants locally, or cross-border through a simple, real-time update.
Managing your menu across your entire enterprise can be tedious at best and downright impossible at worst. However, our enterprise solution streamlines the entire process so your business can have synchronized menus within minutes!
With our Menu Template offering, you can take a previously-created menu and use that as a base for menu creation. This mitigates the need to create a menu from scratch if you already have one on hand.
Scheduled Menu Updates
You can opt to set scheduled menu updates which automatically synchronizes menus across shops that you choose.
Customise Your Menu Your Way
Directly edit and customize your menus from the Merchant Portal, which gives you full access and control to all menus. If you need to edit a menu for just a few shops, an entire country or throughout your entire organization, it can now be done in a much simpler way.
Add Individual Items
When adding individual items, you get to be as specific and detailed as you like. For example, you can add a photo, choose pricing options, set inventory tracking, choose the product type, set a product code, select whether the item is part of a combo, choose its tax group, choose which kitchen station it belongs to, set item modifiers and more.
Create Custom Menus
Many F&B businesses have different menus that they offer customers. Be it a seasonal menu, Happy Hour menu or just something new your business wants to try, you can now easily switch between your menus with ease. Each custom menu can be imprinted with a specific time slot where it is visible, and you can select the categories that should be shown in your custom menu.
Scheduled Menu Updates
Instead of stressing about waking up early or staying late to ensure al your menus are synchronized, simply schedule menu updates to deploy automatically. This level of automation guarantees that your menus will remain consistent across all your business locations.
Menu Management in Minutes
Should you be running a global enterprise, then this feature is just for you. You can have your loyalty programs work across all of your global locations so that customers always feel at home with your business, no matter where they are.
Cloud Synchronization Across All Your Businesses
Our system uses advanced cloud technology to ensure that your CRM benefits work across all your businesses. This means that your loyalty members and registered customers will be recognized no matter which of your business locations they visit. Furthermore, you will have CRM data from all your businesses at your fingertips whenever you want it.
Tiered Membership Programs
Tiered membership programs offer your business an extra layer of versatility and incentive for customers to spend. We allow your business to split members by tiers whereby you can offer greater rewards to customers in higher tiers. Not only does this highly motivate customers to reach for higher tiers, but it greatly rewards them to boost repeat business. You can create customized discounts for different tiers and offer fully-integrated payment options like credit cards and eWallets.
Easily Import Your Customer Lists
Setting up a list of customers is a breeze, and saves you the hassle of importing customers one by one. We even have a built-in template that helps organise everything and ensures you have as easy a time as possible.
Know More About Your Customers
We ensure you have full access and complete control of all your customer and membership transaction, sales and purchase data directly through the Merchant Portal. Our comprehensive CRM data allows you to learn about customer spending habits and trends on all levels; including organization, brand and shop levels.
Flexible Membership Plans
Create meaningful membership plans directly from your merchant portal that boost engagement and customer loyalty. You can opt to build membership plans that work via a tier system, credits, points and more. You can also set what type of payment types are valid for earning points, what level of discount you will offer to different tiers of members and how members can top up their points.
Dive deep and learn important information about your most valuable customers. You can track individual customer spending habits, pinpoint your highest spenders and check any customer's order history, analytics, basic information and more. This reporting depth can help your business keep abreast of the market latest trends while painting a clear picture of what items your customers love.
Membership Card Top-up
Your members will expect the most convenient service in exchange for their loyalty. Providing a membership card that they can top up quickly is a great way to boost customer investment into your business. you can create, edit and discontinue top-up plans easily all while adding credit or value to a member's card directly via your POS.
Enhance Customer Loyalty
Multi-country, Unique Reports
Our rich set of reporting data ensures that you can keep track of all your business’ most meaningful statistics. Be it shift reports, item sales, customer analysis, top selling items or even queuing reports, we have your back. Best of all, you can glean all this data even if your enterprise spans across multiple countries.
Set Report Parameter
Want to see reports only for a specific time period? We give you full flexibility to do so. Simply select the relevant dates and you’ll be able to pull up the numbers you need.
Currency Exchange Rate
If you have multiple businesses across the globe, you can have all currencies converted automatically into one currency of your choice. This makes global reporting far easier to understand and manage.
Access Reporting Data Anytime, Anywhere
Need your reports urgently? We make sure that your data is accessible to you from any device that can connect to the internet. Check your business' reports on the go from your mobile, or in the comfort of your home from your laptop. Whatever the case, you’re always in control.
Our reports don’t just come to you in the form of difficult-to-understand numbers. We ensure you also have visual representation in the form of graphs and charts. These BI reports help you get a quick overview of your business’ performance without having to go deeper into the numbers, if you don’t want to.
Make Better Decision
Easily Add and Edit Staff Members
Adding and editing your staff members is simple. Aside from basic criteria like staff names, you can also have full control over whether your staff can access your POS or Merchant Portal. All these things can be edited at any time.
Check how often your staff come to work and how long their shifts are. You can see a general overview of all staff, or you can specifically choose to view the statistics for a specific member of staff. This ensures you can monitor and manage your staff to a greater degree.
We allow you to set your enterprise structure based on 3 levels; Organization, Brand and Shop. With this system, you can easily set the hierarchy of your business to determine which staff can see and access different types of information and features.
We use multiple levels of encryption-including SSL-to ensure that all your data is safe and protected. SSL is the securest form of encryption, which means no outside parties will be able to tamper with or access your valuable information.
Local and Global Scale
All our features will work for you regardless of whether you run a single store or multiple global locations. Our data all syncs via the cloud, so you can manage your business on whatever scale you need.
Since our system is run through cloud technology, there is no hardware that can go wrong and cause downtime. Our Enterprise Features are also built into our own system, so we can always ensure our customers get the best quality.
99.99% Uptime Since Launch
We know managing your business is important, which is why we take reliability so seriously. Experiencing practically zero downtime ensures our customers can rely on us and use their favorite Enterprise Features with confidence and convenience.
No Infrastructure Needed
There is no setup required to make use of our Enterprise Features (or our POS system in general). While some POS providers require bulky on-site servers and a team of IT professionals, our system allows you to bypass that hassle, saving you money and time.
Proven Better and More Reliable Platform