Need a tailored solution? If you are looking for a personalised solution to fit your specific needs, we’re here to help. As a first step, we suggest you talk to one of our Retail Solution Specialists about your business, and the specific features you require. Then our team can provide you with a custom solution for your business, and let you know if Vend is going to be a good fit.

We understand that you’re likely to have some pretty complex workflows for your business in place already. Vend works with a number of other business and productivity apps to help you do more online. Connect your sales, customer and product data in real time to a marketplace of business apps. Streamline and automate your retail operations, save hours of time each day double entering data, and trade seamlessly on multiple channels. Customize Vend with our API. Go even further and do anything you want with your Vend store, by building your own custom software solution on Vend world-class API.

We have a number of options for getting your employees up to speed and comfortable using Vend. Go to our fun Getting Started Guide and Vend University for video tutorials, articles, and other resources about how to use Vend (and how to be a better retailer in general). For a more personalized service, Vend offers custom training packages for you and your staff. Find out more. You can also search our global network of Vend experts who provide hardware, advanced POS training, and custom business solutions.

We understand that downtime can be critical for your business. That's why our servers are backed up hourly, ensuring your data remains safe even in the unlikely event of a crash or outage. Storing data in the cloud adds an extra layer of security, allowing you to access your information from any device, even if your primary device fails. When switching to Vend, EISOL handles the setup behind the scenes to ensure a seamless transition with no downtime.

Most people who switch to Vend never look back. Merchants love the software’s user-friendly and intuitive interface, as well as its features and integrations. You don’t have to take our word for it though; here are some examples of happy Vend customers and what they have to say about the POS. However, we understand that each business is unique and not all tools may be a good fit for you. That’s why we invite you to take a tour of our software and see if it meets your needs. You can also register for a free account to get a hands-on feel of how it works. Finally, you can always talk to our trusty Retail Solution Specialists for any specific questions or concerns and they’ll help you decide if Vend really is right for you.

We wouldn’t want you to get to get stuck either. Fortunately, Vend support is available 24 hours a day, 7 days a week. As a multi outlet customer you’ll also have your own dedicated Senior Account Manager working with you to ensure your transition to Vend is a smooth one, and to also help you with any problems you encounter.

Of course! It’s easy to open your shop window to the world and connect to the ecommerce stores you love. Products, inventory, customers and sales are synced in real-time across your channels, and can all be managed centrally from Vend. Talk to one of our Retail Solution Specialists so they can get you set up with an in-store and online solution to suit your business needs.

Yes, EISOL offers on-site setup for Vend. Our team can come to your location, set up your POS system, and train you and your employees on how to use it. This allows you to focus on running your business while we handle the technical details.

It’s very likely that Vend will play nice with the printers, scanners, and equipment you already have. Vend focus on making the software work with the best and most commonly used retail hardware. But to be sure, swing by Vend’s Hardware Guide as well as our online store for detailed specs on the hardware, peripherals, and computers compatible with Vend. Can’t find your existing hardware on our list of recommendations? Contact our Retail Solution Specialists to see how Vend works with your store’s existing hardware.

Yes, Vend can help your franchise businesses improve productivity and significantly cut costs. Talk with one of our Retail Solution Specialists today about how Vend can work for your existing franchises.