Updated: Nov 6, 2020
What is productivity solution grant (PSG)
Last update. Feb 24, 2020
For Eats365 PSG, please refer to Ultimate guide to apply PSG for digital food ordering and POS system
More than 500 retailers in Singapore have chosen Vend as their preferred POS system solution to manage and grow their business. Vend is one of the leading retail management and inventory management solutions globally and in Singapore trusted by all sizes of retailers selling from the stores or omnichannel. As the pioneer in revolutionizing retail business with cloud technology, Vend point-of-sale has empowered retailers to overcome many constraints that conventional POS systems unable to do. Find out about the comparison between cloud-based POS and conventional POS in this article.
EISOL has been appointed as a pre-approved ICT vendor (until 16 Jun 2020) to offer a total solution for Vend solution including consultancy, Vend license, POS hardware and training, and support for Vend. We have seen some retailers grow significantly in revenue and able to expand to more outlets and an increase in SKU profiles to their customers. Check out how Singapore retailer did it from the case study for successful retailers.
With the partnership with IMDA and support from Enterprise Singapore, EISOL is offering the following package to SME clients in the retail business.
This article is to help retail SME clients to evaluate the available financing option while adopting proven productivity solutions to grow their business.
Let's get started!
An overview of PSG (Grant) application process
Detail walkthrough for submitting PSG (Grant) application at business grant portal
Detail walkthrough for submitting PSG (Grant) claim at business grant portal (To be available)
Frequently Ask Questions (To be available)
1) An overview of PSG application process
Now you have a good understanding about the PSG (Grant) application process and let's have a look at the important things you should take note while applying for PSG (Grant).
i. Check your eligibility
If you have started a new business or trying to apply PSG (Grant) for your existing stores. Before you start to apply, let's check your eligibility,
Must be a SME
Must be registered in Singapore
Must have 30% local shareholding ownership criteria
Purchase/lease of the equipment must be used in Singapore
ii. Don't do before applying for PSG. Don't!
Made any payment to a supplier, vendor or third party in relation to the purchase/lease of the equipment
Signed any contract with a supplier, vendor or third party in relation to the purchase/lease of the equipment (before the application)
iii. Check out the list of POS solutions at smeportal.sg
iv. Get ready with necessary documents (for applying)
ACRA BizFile extracted less than 3 months.
Last 3 years of financial statement of your company. For new company you can enter as $0 and a blank file.
A quotation from the POS vendor as per the vendor Letter of Appointment (annex 3) issued by IMDA. Get a quote now!
Remember to sign the Letter of Intent (LOI) which is needed later for your claim. The LOI usually do not enforce SME client to commit to the vendor quotation.
v. Receive approval and commencing the deployment
It may take up to 6 weeks before your application being accepted (or rejected).
Enterprise Singapore will send email directly to the applicant to notify the success or reject of application. Or request for more information needed for the approval.
Changing POS vendor after received approval of your PSG application is possible as long as the desire POS solutions is provided by the list of vendors in smeportal.sg but it is best to write in to Enterprise Singapore
vi. Submit your claim
You should have use the POS system for at least 1 month and able to extract the sales transaction data for the past one month before submitting the claim. You will be asked for the 1 month usage report as mandatory supporting document.
Get ready for following documents: Invoice, Bank Statement showing payment, Letter of Intend (Purchase order or signed acceptance of quotation/Contract), Receipt, Cheque, Picture of the hardware (with serial no), Software license number, Usage report (at lease one month)
Download the GIRO Form from Enterprise Singapore website. Fill up and mail to Enterprise Singapore, Finance Division, 1 Fusionpolis Walk, #01-02, South Tower, Singapore 128628.
vii. Onsite audit requirement
By receiving the PSG grant you are bound to comply to the audit requirement to ensure that the POS solution that you purchase using government grant are for the intended purposes.
It is at Enterprise Singapore discreet to raise the audit request randomly after the implementation of the POS system. In our record, we have heard from the retailers that they have receive the audit request after 1 year of using the POS system.
You are advice to keep all the necessary documents such as receipt, invoice, quotation and POS hardware and software that purchase along with the PSG grant (even if you have decided to cease operation) to ensure that the audit process can carry out smoothly.
2. Detail walkthrough for submitting PSG application at business grant portal (BGP)
2.1. Once you have receive the quotation from POS vendor, you can start the application process by going to https://www.businessgrants.gov.sg
2.2. Get ready with your CorpPass login and clikc on LOG IN or Login with CorpPass. Take note of the alert such as Scheduled Maintence and plan your schedule.
2.3.1. We choose SingPass Mobile App to autheticate.
2.4. User with either Acceptor or Preparer role are allow to submit PSG application.
2.4.1. Click Get new grant to start the application.
2.5. Choose Retail sector for Vend POS
2.6. Select second option Upgrade key business areas, such as adopt technology, improve business processes or raise service standards.
2.7. Select first option Pre-scoped Productivity Solutions.
2.8. Scroll down to the center of the page and you should see the APPLICATION FORM. Click Proceed to start the application.
2.9. If you are first time login to the Business Grant Portal, you may encounter the alert message showing in the red banner on top of the screen. Please click on Refresh now to update your ACRA profile and financial record for your compay.
2.9.1. Once you have refresh the ACRA profile and finish updating company details including last 3 years financial statement, return to My Grants and resume at application page. Click Yes on the question Does the applicant meet the eligibility criteria?
2.9.2. Click Next
2.9.3. Fill up Main Contact Person, Mailing Address and Letter Of Offer Addressee. And click Next.
2.10.1.  Choose IT Solution
2.10.2.  Type "Vend" and select "VEND Pro Advanced RMS - Package (Standard)". For SME client who need integration with eCommerce, select "VEND Pro Advanced RMS - Package (Omnichannel)"
2.10.3.  Select the date that you wish to start using Vend
2.10.4.  Provide the reason that you need Vend solution, some example as below,
Lacking of visibility of the inventory currently and need a system to manage that to provide real time inventory tracking and cost.
Want to expand to sell online and need an integrated POS system to manage the inventory for the store and online shop.
Enhace the current process with CRM for better understand about our customer and build customer with Vend build in Loyalty function.
Need a cloud POS system to provide real time reporting for better decision making and simplify management for all the outlets.
Redesign our IT system by adopting integrated solution for POS + accounting system (XERO) + eCommerce (Shopify)